Shipping policy

SHIPPING POLICY

Thank you for shopping with Design By Anthophile. Our products are made to order especially for you.

Order Processing & Production
Each product is created after your order is placed. Please allow time for your order to be produced before it is shipped.

Production times may vary depending on the product, order volume and fulfilment location.

Shipping Destinations
We currently ship to Australia, New Zealand and the United States.

Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase. Costs may vary depending on the product, destination and fulfilment location.

Estimated Delivery
Estimated delivery times are provided during checkout where available. These are estimates rather than guaranteed delivery dates.

Once your order has been shipped, you will receive shipping or tracking information where tracking is available.

Multiple Packages
Some orders may be fulfilled from different locations. If you order more than one item, your products may arrive separately.

Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless they are collected at checkout.

Incorrect Shipping Addresses
Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the delivery address.

Lost or Damaged Orders
If your order arrives damaged, incorrect, or appears to be lost in transit, please contact us with your order number and details of the issue so we can assist you.

Contact Us
If you have any questions about your order or shipping, please contact:

Design By Anthophile
designbyanthophile@gmail.com